Rexterior Window Cleaning Privacy Policy — Effective Date: November 1, 2026

Rexterior Window Cleaning ("Rexterior," "we," "us," or "our") respects your privacy. Rexterior Window Cleaning is a business name of Paz Window Cleaning LLC. This Privacy Policy explains what information we collect through rexteriorcleaning.com, how we use it, and the choices you have.

Information We Collect: When you submit a quote request or contact form on our website, we collect the information you provide, which may include your name, phone number, email address, the service(s) you requested, how you heard about us, and any comments or questions you submit. For commercial quote requests, we may also collect your company or property name, property address, property type, the services you are interested in, building size or number of stories, whether you want one-time or recurring service, your preferred timeframe, whether you manage additional properties, and any other details you provide. If you call or text us, we receive your phone number and the content of your messages, including any photos you send. Some calls to our office line may be answered by an automated assistant, which collects basic information about your inquiry (such as your name, contact details and the service you need) and passes it to our office team, who follow up with you. The automated assistant does not provide quotes or book services. We also use standard website analytics and advertising measurement tools (such as Google Analytics, Google Ads, and Google Tag Manager) to understand how visitors use our site; these tools may collect technical information like your IP address, browser type, and pages visited.

How We Use Your Information: We use the information you provide to respond to your quote request, follow up about pricing and scheduling, provide and invoice the services you request, and improve our website and marketing. We may call or email you about your request. We send service-related text messages (such as quote follow-ups, scheduling and appointment updates) only if you have agreed to receive them. We do not currently send promotional text messages. For existing customers, we may send service-related emails and occasional email newsletters, which you can unsubscribe from at any time.

SMS/Text Messaging Privacy: If you opt in to receive text messages from Rexterior, your mobile phone number and consent will be used only to send you the service-related messages you agreed to receive. We do not currently send promotional text messages. Service-related text messages from Rexterior are sent from (626) 548-3718. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can request help by replying HELP. Your mobile information and SMS consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

How We Share Information: We do not sell your personal information, and we do not share it with third parties for their own marketing purposes. To operate our business, we use a small number of service providers strictly to perform services on our behalf: a website form-processing service that delivers your quote request to our office email, a field-service platform we use to manage customer records, quotes, scheduling, invoicing and customer emails, a business phone service we use for calls and text messages, and an internal team messaging tool our staff use to coordinate your request. We may disclose information if required by law.

Data Retention: We retain quote and customer information for as long as reasonably necessary to provide our services, maintain business records, and comply with legal obligations.

Your Choices: You may opt out of text messages at any time by replying STOP. You may opt out of marketing emails using the unsubscribe link where provided. You may contact us at any time to ask what information we have about you or to request that it be deleted, subject to legal recordkeeping requirements.

Children's Privacy: Our services are intended for adults seeking home and property services. We do not knowingly collect information from children.

Changes to This Policy: We may update this Privacy Policy from time to time. The effective date above reflects the most recent update.

Contact Us: If you have questions about this Privacy Policy, contact Rexterior Window Cleaning at office@rexteriorcleaning.com or (626) 545-3132. Text messages from us come from (626) 548-3718.